In order to ensure self-catering properties are effectively meeting quality standards, the Holiday Home Association (HHA), which is the UK’s longest serving trade association for the self-catering holiday home industry, has launched an industry code of practice aimed at raising quality standards and provide potential guests with a level of assurance when booking privately owned self-catering accommodation.
The Holiday Home Industry Code of Practice (HHICOP) is a comprehensive set of guidelines that sets out standards in health and safety, marketing, accessibility, liability insurance, data protection and complaints procedures.
HHA chief executive Martin Sach said: “The self-catering industry in the UK has changed considerably over the last few years, with a much greater increase in the availability of properties, with more and more owners and managers joining the market.
“There are also many more distribution channels through which a guest can book a property and these developments, can at times, be confusing for guests who are increasingly looking for more assurance that what they book will indeed be a professionally run and fairly represented example of what they are looking for,” he added.
The HHICOP, which can be easily downloaded from the HHA website, has no cost associated with it and is available for both members and non-members of the HHA.
For more information on the Holiday Home Industry Code of Practice, visit The HHA website here. It covers topics of interest to holiday letting owners which include:
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