This category is about all aspects of Holiday Home Letting and will be of interest to owners of holiday lets across the UK. As Holiday Home Insurance Specialists we are proud to share tips, guidance and articles.

Whether you own an individual holiday home or cottage or a holiday cottage complex our holiday home letting articles are for you. Subjects covered include taxation, online scams and regulations.

Check out these posts: Holiday Letting Terms and Conditions, Registration Schemes for Short Term Lets, Buying a Leasehold Apartment to Holiday Let, Holiday Lets and Tax – what you need to know.

Escape of water protection and prevention for holiday home owners with Autostopcock

Escape of water protection and prevention for holiday home owners with AutostopcockIt’s a sobering thought but 9 out of 10 burst pipes happen when no one is at home. Escape of water accounts for approximately £1billion of damage annually in addition to the distress caused and loss of irreplaceable items. There is a solution which will be of particular interest to holiday home owners:

Escape of water protection and prevention for holiday home owners with Autostopcock

Protect your assets with an intelligent automatic stopcock which monitors water flow in the property and automatically terminates the mains water if a flood risk occurs. Go to www.autostopcock.co.uk and read how to guard against water damage and watch it in action on the Autostopcock video.

Autostopcock have kindly agreed to offer Boshers holiday home insurance clients a special introductory discount of 25% simply use the discount code BOSH25 when purchasing an Autostopcock for your home or holiday home.

The Autostopcock will detect if there is a flood risk in your holiday home and isolate the water accordingly in instances such as:

  • Abnormal constant waterflow for more than 45 minutes indicating a rupture in the pipe
  • If the temperature falls below 3 degrees celcius and there is a risk of freezing
  • If there has been no water flow for 72 hours indicating that the property has been left vacant

Normal mains water pipes can gush out up to 1 tonne of water of water per hour and the effects can be catastrophic. Recent statistics indicate that water leaks now cost UK insurers more than fire and burglary thus putting pressure on premiums and increasing excesses.

Whilst fitting an Autostopcock is not an alternative to complying with the conditions set out in your holiday home insurance policy and maintaining your plumbing and heating pipes, it will provide you with valuable additional peace of mind and potentially reduce the risk of you having a holiday home insurance claim or at the very least minimise any damage suffered. For further details on Autostopcock visit www.autostopcock.co.uk and remember to enter your discount code BOSH25 at the checkout.

Escape of water protection and prevention for holiday home owners with Autostopcock

 

Cockermouth Flood RNLI Rescue

Holiday Home Owners should check their holiday home properties more regularly during adverse weather. Specialist Holiday Home Insurance broker, Boshers Ltd suggests that holiday home owners would be wise to inspect their furnished holiday lets more frequently during periods of adverse weather, irrespective of their holiday home insurance policies minimum inspection requirements.

Already this winter the UK has been buffeted by a number of storms, bringing high winds, heavy rain and flooding. The latest storm continues to batter North West England and Scotland and according to the Met Office more inclement weather is on the way.

Holiday Let Owners are well advised to inspect their properties on a regular basis and if at all possible, every few days during this inclement weather. Claims instances and their financial, physical and psychological impact can be reduced or mitigated if slipped slates, lose chimney pots, broken branches, blocked watercourses and drains or burst pipes are spotted in time and rectified quickly.

If you live some distance away from your holiday home consider appointing your holiday letting agent, a holiday home services company, your housekeeper or a friendly neighbour, to regularly inspect the property for you.

Through careful property management and good housekeeping, owning a second home for the purpose of holiday letting needn’t be stressful and insurance premiums can be sustained at sensible levels.

Mark Lavington Cert CII, Director of Boshers Ltd commented that, “during the extremely cold spells last winter, many second homes suffered water damage through burst pipes and the extent of some of the insurance claims were exacerbated by delays in discovering the damage”.
For additional guidance on preventative maintenance for holiday home owners, please refer to Boshers Winter Maintenance Checklist

How to make a claim – If your holiday home or main residence is insured via a Boshers Insurance scheme underwrtten by Ecclesiastical – during business hours, please telephone our dedicated claims staff at Boshers on 01237 427992 or alternatively call the Ecclesiastical claims helpline to report your claim on 0845 603 8381. Out of hours, to report a new claim other than legal expenses claim, please call 0845 603 8381 quoting your Holiday Home Insurance policy number, insurer and state that Boshers Ltd are your broker.

Landlords Gas Safety

CO Poisoning Risk - Appeal for landlords to check cooker make and model in their letsCO Poisoning Risk – Appeal for landlords to check cooker make and model in their lets. An urgent appeal has been issued today to thousands of consumers who remain at risk from potentially fatal carbon monoxide poisoning in their homes despite concerted efforts by the manufacturer and trading standards to reach them.

Earlier this year it emerged that a number of Leisure, Flavel, New World and Belling cookers produce dangerous levels of carbon monoxide if the grill door is not left open during use, as specified in the instructions.

Since then nearly 40,000 of these appliances sold have been tracked down and modified thanks to extensive advertising, mail-outs, safety notices sent with energy bills, phone calls and home visits.

But more than 25,000 homes still have one of these cookers, which could produce extremely dangerous levels of carbon monoxide should the grill be operated with the door closed.  Of these, only 12,000 are known to the manufacturer.

The Trading Standards Institute is supporting the manufacturer’s plea for consumers to respond to this alert by checking the make and model of their cooker – the safety risk can be easily eliminated from the affected appliances by an engineer with a simple modification.

TSI’s product safety lead officer Christine Heemskerk said:  ‘Trading standards and the manufacturer have been working very hard to locate and modify these cookers.

‘Another national press campaign with a safety notice is now being launched and we are urging consumers, including landlords and letting agents, to check the brand and model of their cooker today as there is a serious risk of carbon monoxide poisoning, made worse now with the weather turning cold – there is less ventilation as people are keeping their windows and doors closed to keep the cold out, and some people may be using their grills improperly to heat their accommodation.

‘Anyone who might have one of these cookers should immediately contact the manufacturer and arrange for a free modification.’

The freephone number to call the manufacturer is 0800 342 3049.

AFFECTED MODELS

BELLING G755MkII    WHITE
BELLING G755MkII    ANTHRACITE
BELLING GT755 WHITE
BELLING COUNTRY CHEF 100G    SILVER
BELLING COUNTRY CHEF 100G   ANTHRACITE

NEW WORLD 50 TWLM SV LPG
NEW WORLD 50 WLM WH LPG
NEW WORLD 50 WLM SV LPG
NEW WORLD 50 TWLM WH LPG

Leisure AL6NDW
Leisure CM10NRK
Leisure CM10NRC
Leisure CM101NRCP
Leisure CM101NRKP

Flavel AP5LDW
Flavel DCGAP5LS
Flavel ML5NDS

Other articles of interest to landlords and holiday let owners:

For Self-Catering holiday cottage owners in Scotland, the Scottish Government has produced the following:

You may also find the following posts for holiday home owners of interest:

Follow this link for posts and other useful resources for holiday home owners

For further information on UK holiday home insurance visit the website page most relevant to you:

Winter Risks Advice

Winter risks advice for property owners – Our holiday home insurance and household insurance underwriters, Ecclesiastical have produced these useful Winter Risks Advice guides for property owners for us to share with you.

Winter Risks Advice

The extremely cold winters of the last few years have led to many businesses, let property, home and holiday home owners sustaining losses from burst pipes, weight of snow on roofs and ingress of water. With the weather once again turning decidedly chilly, now is the time for us to take action and protect our properties.

Last year our holiday home insurance and home insurance household scheme underwriters Ecclesiastical handled just under 2,000* burst pipe claims which caused considerable inconvenience to the property owner and cost an average of £3,627* each to put right. Unoccupied properties such as holiday cottages can be particularly at risk of very expensive claims during the winter months. A high proportion of the £50,000* plus claims last year occurred in properties where the owner was away for no more than a weekend break. There are a number of simple but effective steps property owners can take to both prevent and reduce the impact of cold weather on their properties.

These useful winter risks advice guides are full of hints and tips and are available to view, download and print:

For further information check out the following useful resources:

*Statistics from Ecclesiastical Household claims data, March 2011 – March 2012

Slips, trips and falls
Slips, trips and falls

Slips, trips and falls

The old adage, “prevention is better than cure” is never truer than when applied to limiting the risk of slips and trips in your holiday home letting property. As holiday home insurance specialists we see public liability claims made by guests and occasionally employees all too often.

Slips and trips are one of the most common causes of of non-fatal major injuries to employees and they also account for over half of all reported accidents to members of the public.

Limiting the risk of slips and trips in your holiday home

All employers and anyone who is in control of premises visited regularly by members of the public should assess and manage the risk of slips and trips at their premises. Slips and trips can result in injuries which may lead to compensation awards that can often be substantial.

Health and Safety legislation affecting holiday home owners

All employers have a responsibility to ensure the safety of their employees and also those not in their employment at their holiday home premises under the Health and Safety at work Act 1974. Subsequent regulations describe te duty to carry out risk assessments and set out specific responsibilities with respect to ensuring a safe work place.

Those in control of premises also have duties under the Occupiers Liability Act 1984. This is defined as follows and clearly extends to control of slip and trip hazards:-

“A duty to take such care as in the circumstance of the case is reasonable to see that the visitor will be reasonably safe in using the premises for the purposes for which he is invited or permitted by the occupier to be there.”

Key questions you should ask yourself about your holiday home

  • Are the internal floor surfaces of your holiday home in good condition?
  • Do you regularly inspect your floors to ensure that they remain in good condition? Have a procedure to ensure that damage is repaired promptly.
  • Have you secured floor coverings such as rugs, mats and carpets?
  • Do you have handrails securely fitted as an aid for climbing steps and stairs?
  • Is your lighting fit for purpose?
  • Have you installed suitable show screens or curtains to minimise water spillage on shower room or bathroom floors?
  • Have you removed tripping hazards such as trailing cables?
  • Are cleaning substances chosen to reduce risk of slippery surfaces?
  • Are the external paths, driveways, patios and steps in good condition, free of defects such as unevan, loose or broken paving bricks, slabs or potholes?
  • Do you have a regular cleaning rota to ensure that your paths are cleared of leaves, lichen and moss which can become slippery when wet?

Good holiday home housekeeping, risk assessments and key action steps

Good holiday home housekeeping is the first and the most important method of preventing falls due to slips and trips. Make it easy for your housekeeper and guests to report any defects within your holiday let and have them rectified as soon as possible. Without good housekeeping practices any other preventative measures will never be fully effective.

Risk assessments for holiday home slips and trips should be carried out to identify possible hazards.

  • Look for slip and trip hazards
  • Decide who might be harmed and how
  • Consider the risks
  • Are there suitable controls in place?
  • If not, determine new/improved control and implement
  • Record your findings as this goes a long way to demonstrate your positive attitude to Health & Safety in the event of a claim against you
  • Review on a regular basis

Key action steps for holiday home owners

  • Ensure that new flooring surfaces are installed so that they are, as far as is practicable, free from tripping and slipping hazards
  • Conduct routine inspections to ensure that all surfaces are free from slip and trip hazards
  • Ensure that rotine maintenance is carried out to remedy defects
  • Implement a sound housekeeping programme

References:-

Preventing slips, trips and falls at work INDG 225 – Free

Workplace health, safety and welfare INDG 244 – Free Available from HSE Books

A quality holiday home insurance policy such as that offered by Boshers for UK holiday lets will include employers and public liability cover to indemnify you against your legal liability to pay damages and legal costs arising out of bodily injury to employees or accidental injury to guests or other visitors to your holiday let. However limiting the risk of slips and trips in your holiday home through prevention is always better than cure!

Follow this link for posts similar to limiting the risks of slips and trips in your holiday home and other useful resources for holiday home owners

For further information on UK holiday home insurance visit the website page most relevant to you:

Thank you for reading limiting the risks of slips and trips in your holiday home.

For further advice and information on specialist holiday home insurance for UK holiday let properties visit www.boshers.co.uk/holiday-home-insurance

Flooding infographic
Be flood aware

Be flood aware! The UK weather continues to challenge us! If your home or holiday home has been affected by the recent flooding our thoughts are with you. Insurance companies, their claims teams, loss adjusters and revival companies are at full stretch.

Our Home Insurance and Holiday Home Insurance scheme underwriters Ecclesiastical have issued advice for policyholders. For more information click here


How to prepare for flooding an infographic by Ecclesiastical Insurance

You may also find the following posts for holiday home owners of interest:

Follow this link for posts similar to `Be flood aware’ and other useful resources for holiday home owners

For further information on UK holiday home insurance visit the website page most relevant to you:

Thank you for reading `Be flood aware‘..

Fire Safety Assessment

This article offers guidance on fire safety law for sleeping accommodation providers. Almost six years have passed since the law known as the Regulatory Reform (Fire Safety) Order 2005, was introduced in October 2006. Despite the passing of time, Fire Safety Risk Assessments for holiday home owners remains, if you will excuse the pun, ‘a hot topic’.

As specialist providers of holiday home insurance for UK lets, this topic is raised frequently during discussions that we have with both holiday cottage owners and holiday home letting agents alike. There has been much confusion and speculation banded around the self-catering accommodation industry about the required frequency and content of a suitable assessment.

Complying with Fire Safety Law for Sleeping Accommodation Providers in England & Wales

Thankfully `The Chief Fire Officers Association’ have produced a leaflet containing information on complying with fire safety law for people who provide sleeping accommodation in England and Wales.

The document is entitled: Do You Have Paying Guests? If so, fire safety law applies to you, and you must take action

It also contains an Example Fire Risk Assessment Form for recording significant findings for small accommodation providers.

This leaflet is concise, written in plain language and aimed at the smaller end of the sleeping accommodation market, such as Bed and Breakfast’s, holiday homes, holiday cottages and holiday let apartments.

These documents will assist you as a holiday home owner to comply with your obligations under the Regulatory Reform (Fire Safety) Order 2005. Click the links below to find out more:

For Self-Catering holiday cottage owners in Scotland, the Scottish Government has produced the following:

You may also find the following posts for holiday home owners of interest:

Follow this link for other useful resources for holiday home owners

Boshers offer specialist holiday home insurance to holiday let and cottage complex owners across the UK. If you need an insurance quote for your holiday let call us on 01237 429444.

We thought it would be fun to sort our holiday home insurance database of UK furnished holiday lets to discover the most popular names. Here is our top 10. 

Our favourite, not in the Top 10. Is it that time yet?

 

1.   The Cottage
2.   The Coach House
3.   The Stables
4.   The Old Stable
5.   Honeysuckle Cottage
6.   Orchard Cottage
7.   Riverside Cottage
8.   Rose Cottage
9.   Stable Cottage
10. April Cottage

Holiday home owners will also find the links below of interest:

For Self-Catering holiday cottage owners in Scotland, the Scottish Government has produced the following:

You may also find the following posts for holiday home owners of interest:

Follow this link for posts similar to Nice Holiday Home but is it the name that counts? and other useful resources for holiday home owners

For further information on UK holiday home insurance visit the website page most relevant to you:

If you have a solid fuel fire in your holiday home or cottage, check out this informative video from TheMasterSweep.co.uk containing advice on Solid Fuel Fire Safety Information For Holiday Lets

Iain is based in Cornwall, to find a chimney sweep in your area visit the Guild Of Master Sweeps site here – search for a chimney sweep    

Holiday Home Chimney Fire Safety Advice

As a holiday home or cottage owner you have a duty of care to your letting guests. Employing a qualified sweep to maintain your chimneys forms an important part of a structured fire risk assessment. A clean chimney can help prevent fire and structural damage to your holiday home. Check out this useful advice from Devon and Somerset Fire and Rescue Service on Chimney Fire Safety 

Guild of Master SweepsDuty of care also a forms a general condition of a Holiday Home Insurance policy. You must take all reasonable steps to protect and maintain the property, prevent damage or injury and comply with laws by-laws and regulations. Failure to do so could void your holiday let insurance cover.

Other posts of interest to furnished holiday let holiday home owners:

For further information on UK holiday home insurance visit the website page most relevant to you:

 

wi-fi Q: On my farm I have three holiday cottages where I plan to offer Wi-Fi access to guests using a router located in the building’s roof. Not all guests are interested in using the Internet or checking email while on holiday, but an increasing number are so, to cover the cost of offering the service and any surcharges, which may arise due to excess downloading etc., I want to levy a nominal charge. Is it practical? Are there any snags that I should be aware of?
Ron Racher, Sherborne, Dorset
A: Courtesy of The Telegraph (Rick Maybury). Even though you are proposing a very small-scale system you can’t simply install a wireless router and allow your guests to access the web willy-nilly. There are a number of legal implications to be aware of, as detailed in the 1998 Data Protection Act and the Digital Economy Act 2010, and there are hefty fines for transgressors. The key issues are that you have to be able to identify and keep a record of your guest’s online activities in case they are involved in downloading illegal content, copyright infringement and so on. There’s a summary of the pertinent regulations on the Cyberair website at http://goo.gl/5XHrU.

Read the full answer here.

Holiday cottage owners contemplating adding any electrical sockets in their let properties should use a registered electrical contractor to ensure that the installation is safe and legal so as not to invalidate your holiday home insurance policy. It is also important to check that the contractor has their own liability insurance. Find out more here

As a holiday cottage owner you will also find the links below of interest:

For Self-Catering holiday cottage owners in Scotland, the Scottish Government has produced the following:

You may also find the following posts for holiday cottage owners of interest:

Follow this link for posts similar to Holiday cottage owner asks – Can I use my router as a Wi-Fi hotspot? other useful resources for holiday home owners

For further information on UK holiday home insurance visit the website page most relevant to you: